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Any website that you run, or will be running in the future, that is intended to sell something, promote or anything else that relates to clients – visitors interaction needs a Help Desk.
A possible solution for you, and free of course, is Help Desk Software. Here at WDB we will be featuring this software and show you how it can help you communicate with your visitors more easy.
A short description:
HESK is basically a PHP/MySQL script that allows webmasters to set up a ticket-based customer support system (a help desk) for their web site and let visitors ask questions, send support tickets, etc.
There are 3 interfaces: Customer, Admin and Knowledge base.
Hesk can be easy installed on your server but you can also select a remote hosted help desk offered at only $19.95 / month.
Below you’ll find some screenshots on how Hesk look like:
Remember Hesk is Free and can be downloaded right from here.
All the free vectors from WDB - Garcya.us downloaded as a regular member are available for personal use only!